Increase the value of your Atlassian investment!
Actonic Consulting Services for Atlassian
The following scenario is familiar to us:
Customers click on Atlassian products because they would like to integrate them into the processes of their company. Quickly, the responsible CEO or administrator is not sure which app to pick or their team does not know how to use it the best way. Now they are in need of an experienced partner.
As an Atlassian Solution Partner and Marketplace Vendor we help companies around the world to continuously evolve, increase effectiveness and grow. We have deep vertical market experience and business transformation expertise. Through license management for Atlassian software, consulting for Atlassian products, individual app configuration, regular trainings and constant support, we provide an all-encompassing 360° solution.
Our Atlassian consulting services in detail:
- Understanding customers’ needs
- Providing customer-centric solutions & solutions for pain points
- Evaluating apps
- Configuring apps (thanks to partnerships with many top vendors)
- Sharing our knowledge of different infrastructures (Data Center, Cloud, Server), Jira applications, Confluence and Bitbucket
- Executing performance and health checks with DevOps teams
- Creating 360° solutions
- Enabling the possibility to work across tools
- Scaling Agile (for example, helping customers to implement SAFe)
for example Jira trainings
Using applications is one thing – but really understanding them and getting the most out of them, is another. Our mission is to explain Atlassian products to everybody, from beginners to experts.
- Custom product training & coaching
- Best practices for every tool
Follow the link below to read more about our trainings or contact us.
Migration, going live, bug fixing – everything is part of our support service:
- Support for Atlassian tool stack (Jira, Confluence, Bitbucket, Bamboo)
- Migration (upgrade or transition to Atlassian)
- Go live production support
- Monthly and annual maintenance and support
- Response time: SLA
Installation & Configuration
We keep your business processes flowing through:
- Installing Atlassian products for you (e.g. Jira and Confluence)
- Customizing products in accordance with your pain points and needs
- Process mapping for your business
- License procurement (get more from your license portfolio)
- License management, co-terming and support
Managed IT Services
We manage your whole IT – from supporting your internal IT up to administering it with our 360° solution.
- Developing custom apps and reports
Work with us – and we make your working life easier, faster and more efficient. How? By recommending the best Atlassian toolstack for your needs and by supporting you through the the whole process, from installation to training. We are an expert in the market, have a great knowledge base for the technical details and your possibilites. Got special requests for your system? No problem! We will transform your processes the way you need them to be.
We will inform you about everything you need or would like to know. Every Atlassian tool is part of our knowledge base:
- Our own products like Click&Run or GDPR
- And many more
We will talk about licence modules, hosting options, technical integration and so on.
And we can do even more – you have a question concerning further apps from the Atlassian marketplace from other vendors? We will give advice on them, their licences and technical details as well. Feel free to contact us.
As Solution Partner and Marketplace Vendor we are an active part of the Atlassian community. Many other Top Vendors are our partners, with whom we worked on a lot of customer projects already. If not, no problem! If you have any questions regarding any app on the marketplace, feel free to contact us. We will start an app evaluation for you and your requirements.
No, it doesn’t matter if you know something about Atlassian and the software or not. We will consult and train you at the required level of knowledge.