Viktoria Kvindt • 8. April 2021
Get to know our 6th Report Builder report called “Service Management: Key metrics”. It quickly and simply displays two key metrics, namely Tickets created in last 30 days and median first reply time
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Viktoria Kvindt • 1. April 2021
Our 5th Report Builder report is helping you to gain insight into important key metrics for your suppor team. It showcases the changes in percentages, comparing the last 7 and 30 days.
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Laura Niedermayer • 1. April 2021
In this new Report Builder release, we’ve added Russian as a new language. In addition, the app remembers the report configuration when you save a report. You are able to save a lot of time, when you are creating a new report now.
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Viktoria Kvindt • 16. March 2021
In our new Report Builder release we’ve added two new reports called “Calendar” and “Lead time”. They will support users in getting an oveview of important metrics in a comprehensive way.
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Viktoria Kvindt • 3. March 2021
In our newest Report Builder Release we’ve added several new features for report templates as well as for report creating. We’ve also embedded a new start page, to simplify the starting point in our app.
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